Terms & Conditions of Trade

Alpha Flooring Group holds great worth in its reputation and seeks to hold the highest standard in all its activities.

Our terms and conditions are part of all work and advice. There are important site-specific issues that may affect the outcome of any project related to timber flooring. Alpha Flooring Group urges that a basic understanding of these issues will assist in developing realistic expectations of the finished result. By paying a deposit, by the commencement of work or receiving instructions by the Alpha Flooring Group from the Buyer for the supply of Goods or Services shall constitute acceptance of the terms and contained herein.

Upon acceptance of these terms and conditions by the Buyer the terms and conditions are irrevocable
and can only be rescinded by these terms and conditions or with the written consent from Alpha Flooring Group.

  • All materials, finishes or applications are guaranteed by the manufacturer’s warranty directly to the customer on their stated terms; Alpha Flooring Group is not a party to this warranty.
  • Alpha Flooring Group will not be held responsible for the damage caused by wear and tear.

Payment

At the Alpha Flooring Group sole discretion:

  • The Price shall be as indicated on invoices provided by the Alpha Flooring Group to the Buyer in respect of Goods and Services supplied.
  • The Price of the Goods shall be the Alpha Flooring Group’s quoted Price, which shall be binding upon the Buyer accepted it either verbally, in writing or as per any other conditions specified in these terms and Conditions the Alpha Flooring Group’s quotation within 28 days. The Alpha Flooring Group may by giving notice to the Buyer at any time up to 7 days before delivery increase the Price of the Goods to reflect any increase in the cost to the Alpha Flooring Group which is due to factors occurring after the making of the agreement of sale which are beyond the reasonable control of the Alpha Flooring Group (including, without limitation, foreign exchange fluctuations, taxes and duties and the cost of labour, materials and other manufacturing costs).
  • At the absolute discretion of the Alpha Flooring Group a deposit may be required on the confirmation of an order/acceptance of quotation.
  • Unless specified or agreed otherwise the deposit amount shall be 35% of the total price.
  • Time for payment for the Goods and Services shall be of the essence and will be stated on the invoice, quotation or any other order forms. If no time is stated then payment shall be due upon completion of the work and/or delivery of the Goods and Services.
  • Payment will be made by cash, or by cheque, or by bank cheque, or by direct, or by any other method as agreed to between the Price shall be increased by the amount of any GST and other taxes and duties which may be applicable, except to the extent that such taxes are expressly included in any quotation given by the Alpha Flooring Group.
  • All costs incurred in the collection of overdue accounts are payable by the debtor.
  • It is the responsibility of the customer to be made available on the last day of the floor project & before the final applications are applied, so that the project can be view / inspected and approved. Any questions / queries should be made and discussed at that point.
  • In a case of a stage-by-stage project, payments will be due on completion of each stage.

Default & Consequences of Default:

At the Alpha Flooring Group sole discretion:

  • The Price shall be as indicated on invoices provided by the Alpha Flooring Group to the Buyer in respect of Goods and Services supplied.
  • The Price of the Goods shall be the Alpha Flooring Group’s quoted Price, which shall be binding upon the Buyer accepted it either verbally, in writing or as per any other conditions specified in these terms and Conditions the Alpha Flooring Group’s quotation within 28 days. The Alpha Flooring Group may by giving notice to the Buyer at any time up to 7 days before delivery increase the Price of the Goods to reflect any increase in the cost to the Alpha Flooring Group which is due to factors occurring after the making of the agreement of sale which are beyond the reasonable control of the Alpha Flooring Group (including, without limitation, foreign exchange fluctuations, taxes and duties and the cost of labour, materials and other manufacturing costs).
  • At the absolute discretion of the Alpha Flooring Group a deposit may be required on the confirmation of an order/acceptance of quotation.
  • Unless specified or agreed otherwise the deposit amount shall be 35% of the total price.
  • Time for payment for the Goods and Services shall be of the essence and will be stated on the invoice, quotation or any other order forms. If no time is stated then payment shall be due upon completion of the work and/or delivery of the Goods and Services.
  • Payment will be made by cash, or by cheque, or by bank cheque, or by direct, or by any other method as agreed to between the Price shall be increased by the amount of any GST and other taxes and duties which may be applicable, except to the extent that such taxes are expressly included in any quotation given by the Alpha Flooring Group.
  • All costs incurred in the collection of overdue accounts are payable by the debtor.
  • It is the responsibility of the customer to be made available on the last day of the floor project & before the final applications are applied, so that the project can be view / inspected and approved. Any questions / queries should be made and discussed at that point.
  • In a case of a stage-by-stage project, payments will be due on completion of each stage.